How To Use The MINERALMINERS.COM On-line Ordering System

The mineralminers.com_® Virtual Gallery - Collector Quality At Miners' Prices!_TM

The mineralminers.com Secure On-line Ordering System

	About Our Secure On-line Ordering System
	How To Use Our Secure On-line Ordering System
	Problems With Our On-line Ordering System?

About Our Secure On-line Ordering System

Our secure on-line ordering system is very easy to use. We give you a temporary shopping cart ("ore cart") when you select your first item. This cart will expire in about 5 hours, so don't delay over 5 hours or you will have to start over again!

Your shopping cart will hold as many items as you wish to add to it, no matter what their size! For your shopping cart to function properly, we give you a temporary identification or "cookie" which will expire and disappear completely from your machine in about five hours. If you have set your browser to not accept cookies, then you will not be able to use our secure ordering system until you reset your browser to accept our temporary cookie.

If the current time and date on your machine are incorrect, then our temporary cookie will expire instantaneously and you will be unable to add more than one item to your cart and also unable to proceed to our Checkout Counter. So please make sure that your machine's clock is correct!

How To Use Our Secure On-line Ordering System

To purchase any item in our Virtual Gallery, simply select the "add this item to your ore-cart" button shown beside every item in our virtual gallery (some items are unique while others may be selected in quantity). This will take you to our shopping cart page where you may view the contents of your shopping cart ("ore-cart") and change the quantity of items that are in your cart. To return to where you were shopping, simply click on the name of the last item that you added to your cart. You may also use the "back" button on your browser to return to shopping, however this will re-load the "old" version of the page that you were on, which will not reflect the current availability of the items shown on that page until you use your browser's "reload" or "refresh" button.

To place your order immediately without further shopping, you need only to select and submit your shipping destination and shipping method from the convenient drop-down lists on the shopping cart page, and then proceed to our Checkout Counter. Your sales tax (if any) and shipping charges will be automatically calculated and added to your sub-total on the shopping cart page. If you wish to see the cost for a different shipping method, you may re-submit a new shipping method selection from the drop-down list. If our shopping cart was unable to automatically calculate your shipping cost or if you selected "other" as a shipping method, then simply submit your shipping destination and proceed to our Checkout Counter as usual (in this case we will contact you with your shipping options after you have finished placing your order).
You then can proceed to our Secure Server Checkout Counter.

At The Secure Server Checkout Counter

Our on-line Checkout Counter is on a Secure Server using SSL encryption, this encrypts and protects all of your personal and billing information. At our Checkout Counter we offer several on-line methods of placing your order:

Credit Card On-line: Simply complete the secure on-line information form and submit your order.
Credit Card On-line by phone: Complete the secure on-line information form and input your phone number in place of your credit card number and today's date for the expiration date. Then submit the form and call us with your credit card information toll free at (877) 464 6377 or call (909) 466 0461. Your selections will be reserved for 3 business days, so don't delay to call in your credit card info.
Credit card On-line by fax: Complete the secure on-line information form except for your credit card number & exp. date, and print this form on your printer. Then input your phone number in place of your credit card number and today's date for the expiration date on the secure on-line information form and submit the form. Then fax us your printed form with your credit card information completed by hand to (909) 466 0347. Your selections will be reserved for 3 business days, so don't delay to fax in your printed form with your credit card info filled in.
Check (US Dollars) on-line sent by postal mail: Complete the information form and input your phone number in place of your credit card number and today's date for the expiration date. Then submit the information form and immediately mail your check payable to:
Gem & Mineral Miners, Inc.
P.O. Box 9292
Alta Loma, CA 91701
Your selections will be reserved for 7 days. If we do not receive your check within this time, your reserved items will automatically become available on our website once again, so don't delay to mail your check!

Having Problems With Our Secure On-line Ordering System?

If you are experiencing difficulties with our secure on-line ordering system, you may place your order by calling us toll free: (877) 4MINERS (877 4646377), or call (909) 4660461. You may also print out our order form, fill it in and then fax it to us at (909) 4660347. NOTE! Phoning or faxing your order to us is "off-line" and will require manual processing at our end. Until we do that, it is possible that someone else's on-line order may be submitted before yours, thus any unique merchandise that you select might already be reserved by them.

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